IP PBX by subscription. There are no upfront costs, such as purchasing a PBX or implementation. The advantage is that there are no hardware failures or component replacements. If you have your own telephones, you can work straight away. If not, it is necessary to purchase the handsets, which you receive configured. The whole installation is a matter of taking them out of their boxes and connecting them to the network.
It is possible to transfer existing telephone numbers.
The quoted price is an average; we send a detailed subscription quote individually after determining the number of internal and external lines and added services. Please contact us at 221 221 022 or kontakt@sklep24ip.pl.
Subscription IP PBX
Short description
IP PBX by subscription. There are no upfront costs, such as purchasing a PBX or implementation. The advantage is that there are no hardware failures or component replacements. If you have your own telephones, you can work straight away. If not, it is necessary to purchase the handsets, which you receive configured. The whole installation is a matter of taking them out of their boxes and connecting them to the network.
It is possible to transfer existing telephone numbers.
The quoted price is an average; we send a detailed subscription quote individually after determining the number of internal and external lines and added services. Please contact us at 221 221 022 or kontakt@sklep24ip.pl.
The subscription IP PBX allows, among other things, outgoing and incoming calls to be recorded, calls to be queued, intercepted or transferred using extension numbers. The possibilities are virtually unlimited.
Functions:
Online billing Voicemail Call transfer Call forwarding Directional blocking Number presentation Phone book User management Intuitive management panel Call statistics
Call billing
- full online access to incoming and outgoing call billing - possibility of free filtering of results (by number, position, call status) - graphical statistics - SMS billing
Call transfer
You can transfer an incoming call to any extension or forward it to an external number. - unconditional or assisted transfer possible - you can also intercept an incoming call to another position
Call forwarding
Allows you to define the forwarding of incoming calls to an external number - unconditional forwarding possible or conditional
Presentation of outgoing calls
You can define the presentation with different numbers for SIP accounts, e.g. one number for a group of consultants - dynamic presentation with different numbers possible, depending on the direction of the call: domestic or international
Voicemail
Enables the caller to leave a voice message - the file is sent to a defined e-mail address
IVONA speech synthesiser
Enables free generation of announcements with the Ivona speech synthesiser in several languages
Shared address book
Contacts visible on all your phones
- Feature compatible with Grandstream and Yealink telephones
Call recording
Allows you to record incoming and outgoing calls - can be listened to from the panel, downloaded to disk or sent to ftp
IVR service and IVR actions
The service allows you to define various scenarios for handling an incoming call. You can check the time of the incoming call, activate tone dialling, check whether the call was answered, redirect, send an e-mail, send an sms, play a message. You can upload your own messages, record them or generate them through the IVONA synthesiser for free!
Extension numbers
- possibility to define 2 or 3 digit extension numbers for specific positions - possibility to define extension numbers and assign them to services, SIP account groups, external numbers
Incoming call routing
This function analyses the caller's number during an incoming call and searches the call log for a call received or made from this number within a specified time period in order to connect the call directly to the position of the consultant who previously spoke to this number.
Incoming call identification
You can enter the name of a number and receive information on your phone so that you know which number your customer is calling. You can also turn on the display of the name of the customer who is calling you on your phone.
Call waiting
This feature allows you to limit the number of incoming calls depending on your needs and the device receiving the traffic - checking whether a SIP account is conducting a call
Incoming call strategies
You can define which SIP accounts will ring at the same time or in "connect next" order for conditions: - does not answer -busy - unavailable
Music while you wait
With this service, you can upload your own music files to the system and play them while you are waiting for a call and while you are on hold and transferring calls
Blacklisting of numbers
Blocking directions
The following can be connected to the PBX
- Polish landline number - Polish mobile number - Ported number - Foreign number
Call monitoring
Enables real-time monitoring of calls in progress, either incoming or outgoing
Queue handling
- definition of multiple queues per customer account - setting up different strategies and priorities for queues - dynamic activation of additional agents in the event of increased call waiting times - informing the customer of his/her place in the queue and of the expected time to connect. - setting of different music while waiting
Agent management
- free definition of agents on SIP numbers or external telephones - agents can log on to the queue by tone dialling a special code. - queue and agent login statistics available